Effective Date: January 1, 2024
RedRx Pharmacy (“we,” “us,” or “our”) operates the website https://redrxpharmcy.com/ (the “Site”). This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from the Site.
1. Information We Collect
We collect information about you in various ways when you use the Site.
A. Personal Identification Information
We collect personal information you provide directly to us when you:
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Place an order or attempt to make a purchase.
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Create an account.
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Sign up for newsletters or promotions.
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Contact us for support.
This information may include your name, billing and shipping address, email address, phone number, and payment information (which is securely processed by third-party payment processors).
B. Health-Related Information
Due to the nature of our products, any purchase history or communication regarding specific medications or health conditions you disclose is considered sensitive information. We treat this information with the utmost confidentiality and security.
C. Device and Usage Information (Cookies)
When you access the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, we collect information about how you browse the Site, what products you view, and what search terms referred you to the Site.
2. How We Use Your Information
We use the information we collect primarily to fulfill any orders placed through the Site (including processing your payment, arranging for shipping, and providing you with invoices and order confirmations).
Additionally, we use this information to:
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Communicate with you regarding your order or inquiries.
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Screen our orders for potential risk or fraud.
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Provide you with information or advertising relating to our products or services, in line with your expressed preferences.
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Improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site).
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
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Service Providers: We use external companies to help us process payments, ship orders (e.g., shipping carriers), and manage customer service. These providers only have access to the information necessary to perform their specific tasks.
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Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We never sell or rent your health-related or personal information to marketing companies.
4. Data Security
The security of your Personal Information is important to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. This includes using Secure Socket Layer (SSL) technology for transmitting sensitive data.
5. Your Rights (Access, Correction, Deletion)
Depending on your location, you may have the right to access the personal information we hold about you, to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
6. Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date.”
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:
info@redrxpharmcy.com
Physical Address: 204 Covehaven Rd NE, Calgary AB T3K 4W7